Our Mission
Provide integrated store automation systems and services to small businesses with unmatched quality and customer service.
Why We Developed Complete Retail:
Existing store automation hardware and software are too simple to provide real analytics, fail to integrate with existing systems, and are impossible to modify to your specific needs. An option needed to be made available to small retailers so that they can compete with the big box and chain retailers. We wanted to provide a customized package developed BY a small retailer FOR small retailers.
Our Approach:
• Develop the software using the latest technologies (OPOS, TCP/IP, SQLServer, Visual Basic, etc.)
• Continually enhance the software to allow our clients to grow their businesses.
Utilize top of the line Open Standards POS Hardware (Epson, MMF, Metrologic, Preh, etc.)
• Integrate with other leading business software (Quickbooks™, NetEPay™, MS Office™, etc.)
• Sell the software in modules so that storeowners can buy only what they need.
Our History
As the new owners of a neighborhood grocery store we went looking for store automation solutions to help us run our store in the spring of 1996.
With the company president's 30 years of information technology experience we were very disappointed with the options that were available (and affordable) for a small retail establishment. At that point we began development of a solution for our store.
By 1998 we had the initial version of our solution up and running in our store. On a visit from our grocery warehouse we were asked if we could provide this solution to other stores they supplied. From there, Retail Solutions and Complete Retail were born!